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Common Queries

Shipping

Once your order is processed, it is carefully packed and shipped within 2-3 business days.

Our wine is shipped with Australia Post, with signature on delivery, and a tracking number will be provided once your order is shipped.

At the current moment we only ship within Australia. 

Shipping times can vary, you can expect your order to be delivered within 5-10 business days from the day you order.

What is your return policy?

We do not accept returns. However, if there is a problem with your order, feel free to contact us at francasvineyard155@gmail.com

What are the payment options?

We accept most major credit cards including Visa, MasterCard, Maestro, American Express & JCB. Fees may apply.

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