Common Queries

Shipping

Once your order is processed, it is carefully packed and shipped within 2-3 business days.

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Our wine is shipped with Australia Post, with signature on delivery, and a tracking number will be provided once your order is shipped.

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At the current moment we only ship within Australia. 

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Shipping times can vary, you can expect your order to be delivered within 5-10 business days from the day you order.

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What is your return policy?

We do not accept returns. However, if there is a problem with your order, feel free to contact us at francasvineyard155@gmail.com